I am a Global Payroll Specialist at Rippling with extensive experience in payroll consulting and product configuration. Throughout my career, I have specialized in Silae systems and previously served as a Client Support Manager for CEGID projects. I am dedicated to optimizing payroll processes and providing expert technical support to my clients.
Global Payroll Specialist
Rippling
Dec 2022 – Present · 3 yrs 5 mos
Core Mission: Subject-matter expertise in French payroll supporting product development for the "Global Payroll" vertical. Bridging the gap between complex French payroll requirements and Rippling's international platform technology solutions. Key Achievements: Product Expertise & Roadmap: Collaborate with Product Managers and engineers to define and prioritize French payroll features (local taxation, social contributions, regulatory compliance) within the global payroll platform. Gap Analysis & Solutions: Identify friction points in the French payroll user experience and design automated workflows to simplify complex payroll management for international teams. Market Launches: Support Rippling's deployment on the French market by translating local regulatory requirements into product technical specifications. Client Interface & Feedback: Analyze feedback from strategic users to turn French payroll operational challenges into scalable product improvements. Key Skills: Product Strategy & Operations French Payroll Systems (SaaS) Complex Workflow Design Technical Liaison (Product-to-Engineering)
Payroll Specialist
Contractor
Nov 2020 – Dec 2022 · 2 yrs 1 mo
Expert in software migration and social project management. Led the technical migration of 3,600 payroll accounts. Provided strategic support to 60 accounting firms transitioning to the Silae platform. Complex configuration, compliance auditing, and optimization of production processes.
Product & Implementation Specialist at Silae
Silaexpert
Sept 2018 – Oct 2020
Technical and functional lead on the Silae application. Customized implementation settings (profiles, contributions, multi-CBA compliance) and regulatory monitoring. Resolved complex payroll issues. Provided strategic support on payroll cycles and DSN reporting accuracy.
Customer Support Manager
SCC France (CEGID project)
Jun 2015 – Sep 2018 · 3 yrs 3 mos
Team management and Payroll/DSN support expertise. Coordinated a support technician team on behalf of CEGID. Managed client relationships (companies and accounting firms) and ensured service level agreement (SLA) compliance. Technical expertise in payroll processing and DSN reporting compliance.