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Adrien Hugon

Paris, France

Bio

Co-founder & CEO of Onepilot (€30M+ ARR), building a new standard for customer operations combining AI and human expertise. We help 300+ brands scale their customer experience across channels, languages, and time zones with a flexible, tech-enabled model. Previously founded Cowash and worked in private equity and corporate law. Focused on AI agents, operational leverage, and building capital-efficient companies.

Work Experience

Co-founder & CEO at Onepilot

Feb 2021 – Present

Built Onepilot to €30M+ ARR in under 4 years with a team of 100+ across Europe. We provide AI-assisted and human customer operations for 300+ brands, covering multiple languages, channels, and time zones. Focus on automation, operational efficiency, and scalable customer experience infrastructure.

onepilot.co

Founder at Cowash

Jan 2017 – Feb 2021

Private Equity Analyst at Siparex

Jan 2016 – Sep 2016

Corporate law at PDGB | Cabinet d'Avocats d'Affaires

Apr 2014 – Sep 2014
Education

Master's Degree, Management (Programme Grande Ecole) at emlyon business school

2014 – 2016

Master in Corporate Law - graduated from CRFPA (Barreau de Paris) at Panthéon-Assas université

2011 – 2014
Investments

Interested in investing in early-stage AI, SaaS, and operations-driven startups.