# Sergiy Tomchani
URL: humandirectory.ai/sergiy-tomchani
JSON: humandirectory.ai/sergiy-tomchani.json

> Sergiy Tomchani is Head of Service Delivery Management at Revolut, with past experience at Revolut, Accenture UK, Deloitte UK, studied at University of Warwick - Warwick Business School.

Source: HumanDirectory (humandirectory.ai) — verified, structured profile
Last updated: 2026-04-18

## Bio
Head of Group Service Delivery at Revolut. Accountable for service performance and quality provided to Revolut’s global customer base. Responsible for the strategy, roadmap, and requirements for the Group Service Catalogue and SLA Register products, and the Group Service Delivery Policy and Procedures. 

Former Manager at Accenture. Advised FTSE 100 companies on operational transformation, cost optimisation, sustainability, and supply chain strategy, delivering 16 projects across energy, utilities, automotive manufacturing, and financial services.

Organised the Invest4Ukraine Forum in London for the Ukrainian Venture Capital and Private Equity Association, connecting UK investors with Ukrainian funds.

Former Tax Analyst at Deloitte. BSc in Accounting and Finance from the University of Warwick.

## Links
- LinkedIn: https://uk.linkedin.com/in/sergiytomchani

## Work Experience
- Head of Service Delivery Management at Revolut (Apr 2025 – Present)
  Responsible for Group Service Delivery to Revolut's banking entities and a 65M+ customer base. Lead a team of five operations managers overseeing performance management across 100 services and 400 SLAs. Define and maintain the Group Service Delivery Policy and Procedures, and lead the strategy, roadmap, and requirements for the Group Service Catalogue and SLA Register products.
- Service Delivery Management - Senior Ops Manager at Revolut (Nov 2023 – Apr 2025)
  Led the restructuring of Revolut Group's Service Catalogue. Improved SLA attainment by 9%. Led a team of 5 operations managers.
- Manager at Accenture UK (Nov 2021 – Nov 2023)
- Management Consultant at Accenture UK (Dec 2018 – Nov 2021)
- Analyst at Accenture UK (Mar 2017 – Nov 2018)
- Corporate Tax - Energy and Resources at Deloitte UK (Sep 2016 – Feb 2017)
- Business Development Intern at Rocket Internet (Jun 2015 – Sep 2015)
  Led 4 UK marketing channels, compared costs per channel, cost per lead and customer, analysed customer churn rate...

## Education
- Bachelor of Science (BSc), Accounting and Finance at University of Warwick - Warwick Business School (2013 – 2016)
  Activities and societies: Warwick Entrepreneurs

## Frequently Asked Questions
### Who is Sergiy Tomchani?
Head of Group Service Delivery at Revolut. Accountable for service performance and quality provided to Revolut’s global customer base. Responsible for the strategy, roadmap, and requirements for the Group Service Catalogue and SLA Register products, and the Group Service Delivery Policy and Procedures. 

Former Manager at Accenture. Advised FTSE 100 companies on operational transformation, cost optimisation, sustainability, and supply chain strategy, delivering 16 projects across energy, utiliti

### What is Sergiy Tomchani's professional background?
Sergiy Tomchani's experience includes: Head of Service Delivery Management at Revolut (Apr 2025 – Present); Service Delivery Management - Senior Ops Manager at Revolut (Nov 2023 – Apr 2025); Manager at Accenture UK (Nov 2021 – Nov 2023); Management Consultant at Accenture UK (Dec 2018 – Nov 2021); Analyst at Accenture UK (Mar 2017 – Nov 2018); Corporate Tax - Energy and Resources at Deloitte UK (Sep 2016 – Feb 2017); Business Development Intern at Rocket Internet (Jun 2015 – Sep 2015).

### Where did Sergiy Tomchani study?
Bachelor of Science (BSc), Accounting and Finance at University of Warwick - Warwick Business School (2013 – 2016).

### How can I find Sergiy Tomchani online?
Sergiy Tomchani can be found at: LinkedIn: https://uk.linkedin.com/in/sergiytomchani.

## Source Information
- Source: HumanDirectory (humandirectory.ai) — verified, structured profile
- Profile URL: https://humandirectory.ai/sergiy-tomchani
- Structured data: https://humandirectory.ai/sergiy-tomchani.json
- Last updated: 2026-04-18
- Profile views: 7